Putting smiles on faces when we all need it most

Operation Smile Philippines Executive Director Emiliano Romano visiting the Javier family, presenting daughter Sophia with the equipment she needs to help her in her teletherapy and virtual classes.

ACCESS comprises eight virtual sessions – one session per week for two months – with each patient assigned to a volunteer speech therapist. Each session is conducted in the presence of the patient’s parent or guardian who is also given instructions on additional exercises the child can practice at home in between sessions.

UPS employees are also volunteering to support the patients and their parents during therapy as well as outside these sessions via teleconference calls. Each employee volunteer is assigned to a particular patient for the entire duration of the engagement.

“The partnership with UPS is a very significant and crucial collaboration because more kids are able to receive therapy, and therefore they have better opportunities to develop communication skills and become confident members of their communities and society,” said Professor Ligot.

That difference is felt by those on the receiving end.

“Maraming salamat sa Operation Smile kasi hindi sila nagsasawa na tumulong sa amin, mula surgery hanggang therapy. Hindi na mahiyain makipaglaro si Reeze. Mas naiintindihan na sya ng ibang bata. Nakatulong yon breathing exercises at lahat ng speech and reading exercises. Maraming salamat rin sa UPS sa pagbibigay ng gadget. Ang laking tulong sa therapy, pati na rin sa online classes ni Reeze [Thank you very much to Operation Smile for helping us from surgery to therapy. Reeze is no longer shy to play. Other children understand her better. Breathing exercises and all speech and reading exercises helped. Many thanks also to UPS for providing the tablet. This really helped in therapy, as well as with Reeze’s online classes],” said Joanalyn Pingki-an from Caloocan. Her 9-year-old daughter, Reeze Alaina is a Grade 3 student at the Arsenio Lacson Elementary School.

As part of their #UPSGivesBack global campaign, UPSers have committed to 30 million volunteer hours by 2030, with UPS Philippines participating in Operation Smile’s programs and other charities across the country as part of UPS’s Global Volunteer Month which takes place every year in April.

“Despite the pandemic, UPSers find ways to give back to the communities we serve by sharing our time and resources and connecting with people to build purposeful relationships and engagements,” said Tessa Santos, UPS Community Involvement Committee (CIC) executive sponsor and operations manager.

The UPS CIC is also organizing activities in partnership with SOS Children’s Villages Philippines, Project Pearls for the COVID-19 Hunger Relief Program and AIP Foundation for the Safety Delivered campaign which raises awareness of the importance of safe driving and child helmet use.

“Many of these partnerships have been in place for years. We’ve completed numerous projects together already and we’re looking forward to continuing new initiatives for many years to come,” added Tessa.