GSIS ensures operational continuity

The Government Service Insurance System (GSIS) Board of Trustees reaffirmed its commitment to responsible fund stewardship and uninterrupted service, following the preventive suspension of several officials by the Office of the Ombudsman.

The GSIS Board has acted promptly to ensure business-as-usual across all services and core operations. All programs, member transactions, and benefits delivery remain fully operational and uninterrupted.

In line with established governance protocols, the Board designated Juliet M. Bautista, Executive Vice President for Support Services, as Officer-in-Charge (OIC) of the GSIS during a special board meeting on Monday.

Bautista will temporarily assume the responsibilities of President and General Manager to provide steady leadership and assure continued service to all members and pensioners.

A certified public accountant with more than 20 years of experience in auditing, accounting, and financial systems, Bautista previously led GSIS’s Internal Audit Services Office, where she was instrumental in achieving international service quality (ISO 9001) and data protection (ISO 27001) certifications. Bautista holds a Master’s in Business Administration from the Ateneo de Manila University and a degree in Accountancy from the University of Santo Tomas.

The GSIS Board underscores that safeguarding the institution’s integrity and protecting members’ funds remain its highest priorities. Investments in governance reforms and strong internal controls are ongoing to further reinforce system resilience and transparency.
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