
ROXAS CITY, Capiz — Government Service Insurance System (GSIS) President and General Manager Wick Veloso announced during a stakeholders’ dialogue here that GSIS has set aside ₱15.1 billion in emergency assistance for 608,343 members and pensioners affected by the magnitude 7.8 earthquake in Mindanao.
Veloso said the GSIS is also ready to fast-track insurance claims of government agencies whose properties were damaged by the quake.
“Our thoughts are with our fellow Filipinos in Mindanao affected by this powerful earthquake,” Veloso said.
“The GSIS is ready to provide accessible financial relief to help our members, pensioners, and partner government agencies recover and rebuild.”
The GSIS Emergency Loan Program is now available to qualified active members, as well as old-age and disability pensioners, residing or working in areas officially declared under a state of calamity by their respective local government units. Applications will be accepted until September 7, 2026.

Eligible borrowers may apply for up to ₱40,000 if they have an existing emergency loan (with net proceeds not to exceed P20,000), or up to ₱20,000 if they have none. The loan carries an interest rate of 6% per annum, payable over 36 months, with proceeds credited directly to the borrower’s ATM card.
Applications may be filed through the GSIS Touch mobile app.
Veloso made the announcement as GSIS met with members, pensioners, agency representatives, and local stakeholders in Roxas City to gather feedback and improve service delivery.
GSIS urged government agencies, local government units, and policyholders with GSIS-insured properties affected by the earthquake to immediately file claims for faster processing.
They may also contact the GSIS 24/7 Hotline at 1-800-8-847-4747 (Globe/TM) or 1-800-10-847-4747 (Smart/Sun/TNT), or email MotorClaims@gsis.gov.ph or NonMotorClaims@gsis.gov.ph.
The GSIS is closely monitoring the situation and is prepared to expedite the processing of emergency loans and insurance claims to support recovery and rehabilitation in affected areas.